Design approach
Text is kept comfortably sized, headings are descriptive, controls have visible focus states, images have alternative text where needed, and colour is not the only way information is conveyed.
Comfortable to use
How the A–Z website supports clear reading, keyboard use, touch and direct contact.

Last updated: 25 August 2026
A–Z aims to make this website comfortable to read and use on phones, tablets and desktop computers.
Text is kept comfortably sized, headings are descriptive, controls have visible focus states, images have alternative text where needed, and colour is not the only way information is conveyed.
Navigation and disclosure controls are designed for keyboard and touch use. Direct telephone and WhatsApp actions are available throughout the site.
If something is difficult to use, call or WhatsApp A–Z on 07504 298773 and explain the page and the problem. A–Z can also discuss the service without requiring use of the website.